Every display is made to order from fresh, perishable material, so we can't accept returns. What we can do:

Cancel or change before we build

Cancel more than seven days before your scheduled delivery week for a full refund. Within seven days, materials have been purchased and we refund 50%. Changing tiers up or down before we build is free — just ask.

If something arrives wrong or damaged

Text us a photo within 48 hours and we will repair or replace it at no charge. That's a promise, not a process.

Living material

Mums are plants. With regular watering they hold through the season; without it they won't, and that part is on you. Ordinary weathering of pumpkins, gourds, and cut material over the course of a Michigan autumn is expected and isn't a defect.

Refunds go back to the original payment method within five business days.